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Customer Service Representative
1 month ago
We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at SA Dental. In this role, you will be responsible for providing exceptional customer service to our patients and clients. Your primary duties will include:
Key Responsibilities- Greeting and Directing: Greet patients and visitors, and direct them to the appropriate contact or service area.
- Information Provision: Provide basic information to clients and the public, and obtain and process information required to provide customer service.
- Switchboard Operations: Operate the switchboard or telephone system, and answer telephone calls and relay messages.
- Clerical Duties: Perform various clerical duties, such as filing, sorting, and distributing mail.
Requirements
- Education: Secondary (high) school graduation certificate.
- Work Setting: Private sector.
- Personal Suitability: Excellent oral communication, flexibility, organized, reliability, and ability to multitask.
Preferred Qualifications
- Experience: Experience an asset.
