Customer Success Lead for Real Estate Partners
7 days ago
Roomvu is a leading technology company that empowers real estate agents to succeed in the fast-paced industry.
The OpportunityWe are seeking an experienced Account Management Specialist to join our team. In this role, you will support real estate agents by teaching them the best techniques to generate leads and enhance their social media exposure.
Key Responsibilities- Onboard new customers and educate them about Roomvu's platform.
- Follow up regularly to ensure customer satisfaction and engagement.
- Provide guidance on best practices to maximize social media exposure and lead generation.
- Proactively address customer questions and concerns.
- Build long-term relationships to ensure customer retention.
- At least 1 year of experience in Customer Success, Account Management, or a similar role.
- Strong passion for helping customers succeed and achieve their goals.
- Clear, confident, and empathetic communication skills to build trust with customers.
- Comfortable working in a fast-paced environment with shifting priorities.
- Competitive salary: $50,000 CAD base salary per year, plus up to $30,000 / Year based on KPIs.
- PTO and paid holidays.
- Health benefits include dental care and private practitioner access.
- Opportunities for professional development and advancement.
This is a hands-on role where you will help customers adopt our platform, address their needs, and drive their success with Roomvu.
You will work closely with our customers, ensuring they're educated, onboarded, and satisfied with our services.
In return, we offer a supportive, close-knit work environment and opportunities for growth within the company.
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