Service Delivery Manager

2 weeks ago


Montreal, Quebec, Canada CN Full time
Job Summary

CN is seeking a highly skilled Service Delivery Manager to oversee the day-to-day operation of our network and telecom environment. The ideal candidate will have a strong background in IT infrastructure management and be able to lead a team to deliver high-quality services.

Main Responsibilities
  • Manage the network and telecom environment to ensure stable, secure, and cost-effective operation.
  • Lead a team of IT professionals to deliver high-quality services and support.
  • Develop and maintain policies and procedures to ensure compliance with industry standards.
  • Collaborate with vendors and stakeholders to ensure seamless service delivery.
Requirements
  • College degree in a related field (Information Technology, Computer Science).
  • Detailed knowledge of Data Centre and Core technologies.
  • Strong leadership and team-oriented interpersonal skills.
  • Ability to work under stress in emergencies and handle multiple high-pressure situations simultaneously.


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