Senior Operations Technology Manager

1 week ago

Montreal, Quebec, Canada CN Full time

The Senior Operations Technology Manager will lead the design and development of CN's state-of-the-art mobile data centre, ensuring the delivery of high-quality products and solutions.

Main Responsibilities

  • Design and develop Network and Communication technology solutions.
  • Support and enable planning, execution and delivery of multiple projects or product roadmap advancements.
  • Evaluate solutions with new applications, virtualization of existing products and evolution of technology to enable the CN automation roadmap.
  • Develop strong partnerships with Mechanical, Infrastructure, Supplier Management and support organizations.
  • Provide input into vendor roadmaps to evolve technologies aligned with CN's vision.
  • Track new industry technology trends and demonstrate proficiency in their application.

Delivery and Quality

  • Work with Project Managers during the project to identify design, build, quality assurance lab and field-testing deliverables with associated estimates.
  • Work with the Development team to ensure design is fully understood and developed with high quality.
  • Apply and ensure compliance with all appropriate CN Information and Technology (I&T) standards.
  • Define the deployment plan of the software and hardware in the project with the business and support Quality and Assurance (Q&A) from Engineers from a technical subsystem product owner perspective.
  • Provide high quality executive presentations to senior management and business partners, especially for project steering committee meetings.
  • Commit and be accountable to project deliveries.

People Management

  • Partner with Human Resources (HR) to bring new talent to the organization.
  • Create and enable a positive work environment through frequent coaching and build connections with employees.
  • Handle staff, workloads, and provide creative solutions in a dynamic environment.
  • Provide coaching and feedback to staff and define goals in support of team objectives.
  • Develop team performance and set direction for goals and development of employees, conduct succession planning, and handle training requirements.

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.

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