Retail Store Manager

3 weeks ago


Sarnia, Ontario, Canada CELL CITY INC. Full time
Retail Store Supervisor Role

We are seeking a highly skilled Retail Store Supervisor to join our team at CELL CITY INC. The ideal candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and maintaining a high level of store appearance.

Key Responsibilities:
  • Assign sales workers to duties and ensure they have the necessary training and support to excel in their roles.
  • Hire and train new staff members, or arrange for them to receive training, to maintain a skilled and motivated team.
  • Authorize payments by cheque and ensure that all financial transactions are accurately recorded and reported.
  • Order merchandise and manage inventory levels to meet customer demand and optimize store appearance.
  • Authorize return of merchandise and resolve any customer complaints or issues in a fair and timely manner.
  • Establish work schedules and ensure that all staff members are aware of their duties and responsibilities.
  • Sell merchandise and provide excellent customer service to drive sales and revenue growth.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions and optimize store performance.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages, in a fair and timely manner.
  • Organize and maintain inventory to ensure that the store appears well-stocked and inviting to customers.
  • Supervise and co-ordinate the activities of workers to ensure that all tasks are completed efficiently and effectively.
Work Environment:

The Retail Store Supervisor will work in a fast-paced environment with tight deadlines and will be required to handle heavy loads and work under pressure.

Requirements:
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Physical stamina to handle heavy loads and work in a fast-paced environment
  • Attention to detail and organizational skills
  • Flexibility to adapt to changing situations and priorities
  • Team player with a positive attitude and strong work ethic

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