Food Service Team Lead

4 weeks ago


Riverview, Alberta, Canada PJ Atlantic Restaurants (Riverview) Ltd. Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at PJ Atlantic Restaurants (Riverview) Ltd.

Job Summary:

The Food Service Supervisor will be responsible for overseeing the daily operations of our restaurant, ensuring that food and service meet quality control standards, and supervising a team of food service counter attendants and food preparers.

Key Responsibilities:
  • Establish and implement efficient methods to meet work schedules and ensure seamless service delivery.
  • Supervise and coordinate the activities of staff, providing guidance and training on job duties, sanitation, and safety procedures.
  • Ensure that food and service meet quality control standards, addressing customer complaints and concerns in a professional manner.
  • Prepare and submit reports on sales, customer feedback, and staff performance.
  • Operate cash register and maintain accurate records of sales and transactions.
  • Collaborate with the kitchen team to ensure timely and efficient food preparation and presentation.
  • Manage inventory and supplies, maintaining a clean and organized workspace.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements:
  • 1-2 years of experience in a food service supervisory role.
  • Secondary (high) school graduation certificate.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Flexibility to work varied shifts, including evenings and weekends.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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