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Service Operations Manager
1 week ago
At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked food with wholesome ingredients. As a Service Leader, you'll play a crucial role in maintaining a positive customer experience by ensuring safe and quality food is prepared and served. You'll be responsible for training and managing the restaurant crew, ensuring they provide excellent customer service and maintain a clean, organized line.
The ideal candidate will have knowledge of food safety and health department matters, as well as experience in cash handling policies and procedures. They will also be familiar with office paperwork and have the ability to speak, write, read, and understand English fluently.
In this role, you'll have opportunities for advancement and professional growth within the company. You'll be part of a team that values diversity and inclusion, and we encourage all qualified applicants to apply.
**Responsibilities:**
- Ensure great tasting, high-quality food is served
- Support food safety protocols, including hand washing and glove changes
- Help resolve customer incidents and ensure positive customer experiences
- Develop and cross-train front-of-house crew members
- Assist with crew performance reviews and develop future leaders
**What We Offer:**
- Competitive compensation ($20.25-$21.83)
- Medical, dental, and vision benefits
- Paid time off and holiday closures (location-dependent)
- Tuition assistance (up to $5,250/year)
- Opportunities for advancement and professional growth
**Join Our Team:**
We're a people-first company rooted in values, dedicated to making our food more accessible to everyone while leading the way in digital, technology, and sustainable business practices.
