Delivery Operations Manager Senior

6 days ago


Port Coquitlam, British Columbia, Canada Staples Canada Full time

About the Role

The Delivery Operations Manager is a key position at Staples Canada, responsible for overseeing the timely and efficient delivery of customer orders across assigned fulfillment centers. This includes managing fleet acquisition and maintenance, third-party delivery operations, and optimizing routes to ensure deliveries meet customer satisfaction goals.

This role requires strong leadership skills, effective cost management, and a commitment to meeting service goals while driving performance across both areas of responsibility. The ideal candidate will have experience in logistics and transportation, with a focus on fleet management and route optimization.

  • Implement and support National and Regional Transportation strategies and programs consistent with company philosophy.
  • Confer with Transport Director and Transportation Manager/Supervisor to improve transportation services to customers.
  • Determine optimal equipment utilization and all other transportation and logistics opportunities in the fleet footprint.

Requirements

  • Bachelor's Degree or higher in a related discipline (i.e. logistics, engineering, or business).
  • Excellent leadership, interpersonal, and communication skills required.
  • High degree of experience and comfort with various warehouse and delivery technologies (GPS, MPOD, etc.).
  • Experience and working knowledge of transportation systems and processes, productivity standards, and technology.
  • 3 to 5 years of progressive experience in fulfillment/delivery/logistics operation and fleet management (Minimum 2-3 years at management level).


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