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Resident Manager

2 months ago


St John's, Newfoundland and Labrador, Canada Killam Apartment REIT Full time

We are seeking a customer-focused and energetic Live-in Resident Manager to join our team at 20 & 40 Technology Drive in Saint John, NB. This is a live-in position with 119 units in total, working Monday-Friday with some weekend coverage on occasion. Duties are shared with two Assistant Resident Managers who also live on site.

Key Responsibilities:

• Manage the day-to-day operations of the property, including cleaning and showing units when necessary.

• Provide first-line problem-solving to manage tenant issues and build strong relationships.

• Arrange, coordinate, and supervise on-site tradespeople.

• Respond to emergencies and on-call duties, enforcing the rules and regulations of the property.

• Perform snow removal and salting duties during winter months.

• Host resident events and activities.

• Share on-call responsibilities with other team members.

Requirements:

• Previous experience in cleaning, basic maintenance, and customer service.

• Previous experience in the Property Management industry.

• Strong communication and time management skills.

• Ability to work well in a team environment with minimal supervision.

What We Offer:

• An annual incentive program.

• A cost-shared health and dental plan.

• Paid volunteer days.

• An employee unit purchase plan.

• Online personal and professional development training.

• Employer-funded Employee and Family Assistance program.

• Discounts at local businesses through our Perks program.

We are committed to providing a supportive and inclusive workplace for all employees. Employees will be given support and encouragement to develop their full potential and utilize their unique talents. Accommodations are available upon request for candidates taking part in all aspects of the selection process.