Customer Service Associate
6 days ago
Overview
BMO is a leading financial institution that provides exceptional service to its customers. Our Customer Service Representatives play a crucial role in delivering an outstanding customer experience and achieving overall business objectives.
Salary
The estimated annual salary for this position is around $45,000-$60,000 based on location and industry standards.
About the Role
As a Customer Service Representative at BMO, you will be responsible for identifying customer needs and providing advice and guidance regarding financial solutions that are in the best interests of customers. You will work collaboratively within the branch and with BMO partners to deliver the desired customer experience.
Key Responsibilities:
- Deliver exceptional customer service to BMO customers and prospects
- Identify customer needs and initiate referrals to other BMO products and services
- Work collaboratively with colleagues and external partners to achieve business objectives
- Develop and maintain knowledge of BMO products and services
Required Skills and Qualifications:
To succeed in this role, you will require strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Previous experience in a customer-facing role is an asset.
Benefits
BMO offers a comprehensive benefits package, including competitive compensation, opportunities for career growth and development, and a supportive work environment.
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