Fitness Operations Manager
3 days ago
We are seeking a highly motivated and results-driven Fitness Operations Manager to join our team at Crunch Fitness Canada. As a key member of our leadership team, you will be responsible for driving the success of our personal training department, ensuring exceptional customer service, and contributing to the growth and development of our fitness community.
About Us
Crunch Fitness Canada is a dynamic and innovative gym chain that believes in making serious fitness fun. We are committed to providing our members with an exceptional experience, cutting-edge facilities, and expert guidance from our trained professionals. Our No Limits philosophy sets us apart, attracting like-minded individuals who share our passion for health and wellness.
The Role
As our Fitness Operations Manager, you will be responsible for overseeing the day-to-day operations of our personal training department. This includes administering and managing the CrunchOne Kickoff experience, generating personal training client leads, recruiting, training, and managing a team of qualified Personal Trainers, and contributing to the development and enhancement of our fitness expertise. You will also achieve targets for new client acquisition and existing client retention, coach and guide direct reports on effective client engagement strategies, and maintain meticulous reporting and data analysis to inform business decisions.
Responsibilities
- Administer and manage the CrunchOne Kickoff experience, leading by example, coaching, and guiding to acquire personal training clients.
- Proactively generate personal training client leads and expand the client base for the team.
- Recruit, train, and manage the performance of a dynamic team of qualified Personal Trainers.
- Contribute to the development and enhance the fitness expertise of all Crunch team members.
- Achieve targets for both new client acquisition and existing client retention for the club.
- Coach and guide direct reports on effective client engagement, prescription, acquisition, and retention strategies.
- Conduct regular 1:1 meetings with direct reports to review performance, provide motivation, and guide towards individual and company goals.
- Ensure accurate administration of PT services, including client programming and progress tracking.
- Maintain meticulous reporting and data to gain insights into the department's performance.
- Strategically allocate and direct resources based on key performance indicators (KPIs) and organizational priorities.
- Provide exceptional customer service by responding to all member inquiries within 24 hours.
Qualifications
To succeed in this role, you will require:
- 2+ years of personal training experience preferred.
- Proven experience in executing plans and managing key performance indicators (KPIs).
- 3+ years of experience in managing and leading a team of 8-15 employees preferred.
- Solid understanding of the fitness industry, market trends, and key business drivers.
- CPR/AED certification required (can be obtained within 30 days of hire).
- Nationally Recognized Certified Personal Training License.
Compensation
We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus benefits, including bonus opportunities based on performance, employee discounts, paid time off, training and development opportunities, and more. If you are a motivated and results-driven individual who is passionate about health and wellness, we encourage you to apply for this exciting opportunity.
-
Fitness Club Manager
1 month ago
Hamilton, Ontario, Canada Crunch Fitness Canada Full timeAbout the RoleWe are seeking a highly motivated and experienced Fitness Club Manager to join our team at Crunch Fitness Canada. As a key member of our management team, you will be responsible for ensuring the seamless operations of our gym, delivering an exceptional member experience, and driving business profitability.Key ResponsibilitiesFoster a welcoming...
-
Fitness Coach
1 month ago
Hamilton, Ontario, Canada Crunch Fitness Canada Full timeJob SummaryAs a Fitness Coach at Crunch Fitness Canada, you will be responsible for creating and delivering personalized fitness programs based on client goals, ensuring progress tracking, follow-up, and ongoing support. You will also conduct CrunchOne Kickoff sessions, guiding members through goal setting, nutritional counseling, equipment use, and exercise...
-
Fitness Program Developer
2 weeks ago
Hamilton, Ontario, Canada Crunch Fitness Canada Full timeWe offer a competitive salary paid biweekly, based on experience and skillset. Your performance will be evaluated through Key Performance Indicators (KPIs) to determine monthly payouts.About Crunch Fitness: We are a leading fitness chain with over 500 locations across Canada. Our management team boasts more than 100 years of combined experience in the...
-
Fitness Industry Sales Representative
2 weeks ago
Hamilton, Ontario, Canada Crunch Fitness Canada Full timeJob OverviewWe are seeking a motivated and results-driven Fitness Industry Sales Representative to join our dynamic team at Crunch Fitness Canada. As a key member of our sales team, you will be responsible for attracting new business, exceeding personal sales goals, and delivering exceptional customer service.About UsCrunch Fitness is a leading fitness...
-
Administrative Services Manager
2 weeks ago
Hamilton, Ontario, Canada Anytime Fitness Waterdown Full timeWe are seeking a highly organized and efficient Administrative Services Manager to join our team at Anytime Fitness Waterdown.About the RoleAs an Administrative Services Manager, you will be responsible for ensuring the smooth operation of our office. This includes reviewing and evaluating new administrative procedures, delegating work to office support...
-
Fitness and Wellness Service Representative
2 weeks ago
Hamilton, Ontario, Canada Crunch Fitness Canada Full timeCrunch Fitness Canada is a dynamic and growing organization that values excellence and supports personal and professional growth. We are seeking a highly motivated and enthusiastic Sales and Customer Support Specialist to join our team.About UsWe believe in making serious fitness fun by fusing fitness and entertainment while pioneering a philosophy of No...
-
Operational Support Specialist
4 weeks ago
Hamilton, Ontario, Canada Anytime Fitness Waterdown Full timeJob DescriptionWe are seeking an Operational Support Specialist to join our team at Anytime Fitness Waterdown. The successful candidate will be responsible for maintaining the day-to-day operations of our office, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesReview and evaluate new administrative procedures to ensure...
-
Fitness Program Coordinator
2 weeks ago
Hamilton, Ontario, Canada City of Hamilton Full timeAbout the RoleWe are seeking a highly motivated and certified Group Fitness Instructor to join our team at City of Hamilton.Job SummaryThis is an exciting opportunity for a fitness enthusiast to lead group fitness classes, develop program outlines and lesson plans, and provide exceptional customer service to our clients.Duties and ResponsibilitiesMaintain...
-
Business Operations Manager
1 month ago
Hamilton, Ontario, Canada YMCA HamiltonBurlingtonBrantford Full timeJob Summary:The General Manager is responsible for overseeing the daily operations of the Hamilton Downtown YMCA branch, ensuring efficient and effective business performance, and driving strategic initiatives to achieve the organization's goals. This role reports to the Vice President Health Fitness and Aquatics and provides senior strategic and day-to-day...
-
Administrative Coordinator
3 weeks ago
Hamilton, Ontario, Canada Anytime Fitness Waterdown Full timeJob SummaryAnytime Fitness Waterdown is seeking an experienced Office Administrator to join our team. As an Office Administrator, you will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office, and maintaining accurate records.Duties and ResponsibilitiesProvide administrative support to staff members,...
-
Member Services Representative
2 weeks ago
Hamilton, Ontario, Canada Crunch Fitness Canada Full time**About Crunch Fitness Canada**Crunch Fitness Canada is a leading fitness brand with a rapidly expanding club footprint throughout Canada. Our company values excellence and supports personal and professional growth.**Job Description**We are seeking a highly motivated and enthusiastic Member Services Representative to join our dynamic team. As a key...
-
Administrative Coordinator
3 weeks ago
Hamilton, Ontario, Canada Anytime Fitness Waterdown Full timeJob OverviewWe are seeking an experienced Administrative Coordinator to join our team at Anytime Fitness Waterdown. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our facility.About the RoleThis is a full-time permanent position with a competitive salary range of $45,000 - $55,000 per year,...
-
Office Support Specialist
3 weeks ago
Hamilton, Ontario, Canada Anytime Fitness Waterdown Full timeJob SummaryWe are seeking an experienced Office Administrator to join our team at Anytime Fitness Waterdown.Duties and ResponsibilitiesReview and evaluate new administrative procedures to ensure efficiency and effectivenessDelegate tasks to office support staff to prioritize work and meet deadlinesEstablish work priorities and ensure procedures are followed...
-
Restaurant Operations Manager
2 weeks ago
Hamilton, Ontario, Canada Burger King Full timeJob Description:We are seeking a highly skilled Restaurant Operations Manager to join our team at Burger King. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring exceptional customer service and maintaining high standards of quality and cleanliness.About the Role:This is a...
-
Industrial Operations Manager
3 weeks ago
Hamilton, Ontario, Canada Forbes Bros. Group of Companies Full timeJob Summary: Forbes Bros Ltd. is seeking a qualified Foreman - Industrial/Distribution to join our team in Eastern Canada.Key Responsibilities:Provide supervision and planning in the successful completion of Distribution projects, overseeing the method of construction, manpower, equipment and material needed and quality control.Ensure a safe and...
-
Restaurant Operations Manager
2 weeks ago
Hamilton, Ontario, Canada Stacked Pancake & Breakfast House Full timeJob DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team at Stacked Pancake & Breakfast House. In this role, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of our business run smoothly and efficiently.About YouTo be successful in this role, you will need to...
-
Hamilton, Ontario, Canada ArcelorMittal Full timeAbout ArcelorMittal DofascoWe are a leading steel producer in North America, with a strong commitment to innovation and sustainability.Job SummaryWe are seeking a highly skilled Maintenance Storekeeper to join our team. The successful candidate will be responsible for ensuring the efficient receipt, inventory management, and distribution of maintenance,...
-
Senior Food Service Operations Manager
2 weeks ago
Hamilton, Ontario, Canada TIM HORTONS Full timeJob Title: Senior Food Service Operations ManagerWe are seeking a highly skilled and experienced Senior Food Service Operations Manager to join our team at Tim Hortons.About the Role:The ideal candidate will have at least 1 year of experience in food service operations, with a proven track record of managing staff and maintaining high standards of quality...
-
Executive Operations Manager
2 weeks ago
Hamilton, Ontario, Canada YMCA HamiltonBurlingtonBrantford Full timeJob Summary:As a key leader at the YMCA Hamilton/Burlington/Brantford, we are seeking an exceptional Executive Operations Manager to oversee daily branch operations. This role will lead department teams with authenticity and relationship-building skills while driving strategic initiatives to achieve organizational goals.Key Responsibilities:Develop and...
-
Branch Manager Professional
3 weeks ago
Hamilton, Ontario, Canada YMCA HamiltonBurlingtonBrantford Full time{"Job Summary": "Demanding Role for a Seasoned General ManagerAs a dynamic leader, you will be responsible for overseeing the daily operations of the Hamilton Downtown Family YMCA, ensuring efficient and effective business performance.Key Responsibilities:Lead all departments and programs (membership, asset, aquatics, health and wellness, and child &...