Front Counter Representative
4 weeks ago
Job Summary
Fountain Tire is seeking a skilled Front Counter/Inside Sales Representative to deliver exceptional customer service and drive business growth.
Key Responsibilities
- Provide top-notch customer service, ensuring all customers are satisfied with their experience.
- Share product knowledge and technical expertise to build existing and new business.
- Provide service quotes, receive customer authorization, and finalize sales.
- Schedule customer appointments for tire and mechanical service.
- Recommend tire service, specialty tire service, wheel and mechanical service to customers.
- Ensure accurate billing of products to customers.
- Complete proactive calls to customers to determine their satisfaction level.
Requirements
- Expert knowledge of mechanical and tire service is strongly preferred.
- Previous experience in the automotive repair industry and a history of providing exceptional customer service and business support.
- Strong time management skills.
- Well-developed interpersonal skills.
- Ability to work well under pressure in a fast-paced environment.
- Maintaining a valid driver's license is a condition of employment.
- Availability to work Saturdays.
What We Offer
- Full-time hours, including Saturdays.
- Great discounts for you and your family on tires, parts, and mechanical services.
- The opportunity for growth, including the potential to enter our management training program and own your own Fountain Tire store.
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