Food Service Team Lead

4 weeks ago

St John's, Newfoundland and Labrador, Canada Dairy Queen Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Dairy Queen. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, as well as training staff in job duties, sanitation, and safety procedures.

Key Responsibilities:

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports
  • Establish work schedules

Requirements:

  • 1 year to less than 2 years of experience
  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent oral communication skills
  • Client focus and efficient interpersonal skills
  • Flexibility and ability to work in a fast-paced environment

What We Offer:

  • Mentorship, coaching, and/or networking opportunities for persons with disabilities
  • Mentorship programs that pair newcomers and/or refugees with experienced employees
  • Mentorship, coaching, and/or networking opportunities for youth, Veterans, Indigenous people, and mature workers

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