Hotel Operations Assistant
4 weeks ago
Job Title: Hotel Operations Assistant
Job Summary: We are seeking a highly motivated and organized Hotel Operations Assistant to join our team at North Vancouver Hotel. As a key member of our operations team, you will be responsible for assisting in the daily management of our hotel, ensuring seamless operations and exceptional guest experiences.
Key Responsibilities:
- Assist in the development and implementation of policies and procedures for daily operations
- Recruit and hire staff, ensuring a diverse and skilled team
- Supervise staff, providing guidance and support to ensure excellent service delivery
- Conduct performance reviews, identifying areas for improvement and development
- Negotiate with suppliers for the provision of materials and supplies, ensuring cost-effectiveness and quality
- Conduct training sessions, equipping staff with the skills and knowledge needed to excel in their roles
- Prepare marketing plans, promoting our hotel and services to attract new guests
- Implement marketing activities, leveraging social media and other channels to engage with our audience
- Arrange for and oversee maintenance activities, ensuring our hotel remains clean, safe, and welcoming
- Enforce policies and procedures, maintaining a culture of excellence and accountability
- Establish work schedules, ensuring efficient use of staff time and resources
- Develop promotional materials, showcasing our hotel's unique features and services
Requirements:
- 1-2 years of experience in hotel operations or a related field
- Excellent communication and interpersonal skills, with the ability to work effectively with staff, guests, and suppliers
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Ability to work in a fast-paced environment, with a focus on delivering exceptional guest experiences
- Valid driver's license and own transportation, with access to public transportation
What We Offer:
- A competitive salary and benefits package, including dental and health care plans
- Opportunities for professional development and growth, with a focus on promoting from within
- A dynamic and supportive work environment, with a team of experienced professionals
- Free parking available, with easy access to public transportation
How to Apply: If you are a motivated and organized individual with a passion for hotel operations, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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