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Quality and Implementation Specialist

1 month ago


Toronto, Ontario, Canada University Health Network Full time
Job Title: Quality and Implementation Specialist

Company Overview:

The University Health Network (UHN) is a leading healthcare provider in Canada, dedicated to delivering exceptional patient care, advancing medical research, and educating the next generation of healthcare professionals.

Job Summary:

We are seeking a highly skilled Quality and Implementation Specialist to join our Cancer Care Quality and Innovation Team. The successful candidate will be responsible for leading quality improvement activities focused on acute oncology and patient flow, ensuring safe and high-quality care for our patients.

Key Responsibilities:

  • Advance the Cancer Program strategy by enhancing infrastructure, data, and quality improvement projects focused on acute oncology.
  • Assist in the selection, analysis, and reporting of quality-related performance indicators to monitor program and unit-level performance.
  • Lead large and small-scale quality improvement projects focused on capacity management, flow, and acute oncology using proven methodologies.
  • Manage projects focused on innovation in care and initiatives designed to promote quality improvement on a program-wide and local patient care unit scale.
  • Lead change in models of care to support future care delivery.
  • Complete quality audits, observations, and chart reviews to identify issues and facilitate audit and feedback and change in practice.
  • Provide mentorship, leadership, guidance, and planning for quality initiatives through advocating for clinical standardization.
  • Work with the CQIN Manager, Clinic/Unit Managers/Directors, Disease Site Leaders, and front-line staff to integrate clinical best practices, legislative requirements, and policies into quality priorities.
  • Participate in relevant committees and administrative tasks to advance quality improvement within the Program.

Requirements:

  • Completion of a Bachelor's degree.
  • Minimum of 6-8 years of practical and related experience in the healthcare field.
  • Previous experience in quality, safety, and performance improvement methods is required.
  • Experience leading Quality Improvement initiatives within healthcare is required.
  • Project management experience is required.
  • Ability to mentor and coach others on quality improvement methodologies for successful outcomes.
  • Experience working with physicians and other clinicians is required.
  • Project planning, with QI project charters and implementation experience is required.
  • Demonstrated experience in facilitating a major change initiative in a healthcare environment.
  • Demonstrated change management skills (consulting, negotiating, influencing).
  • Knowledge of hospital organizational structure and processes is preferred.
  • Experience working with diverse stakeholders is required.
  • Demonstrated ability to handle multiple competing priorities in a deadline-driven environment.
  • Analytical ability with excellent attention to details.
  • Excellent verbal and written communication and presentation skills.
  • Experience in the use of Microsoft Office applications is required.
  • Ability to work independently as well as with a team.

Why Work at UHN?

UHN offers a comprehensive benefits package, opportunities for professional growth and development, and a collaborative work environment. We are committed to diversity, equity, and inclusion and welcome applications from qualified candidates from diverse backgrounds.

How to Apply:

Please submit your application, including your resume and cover letter, to our website. We thank all applicants for their interest; however, only those selected for further consideration will be contacted.