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Energy Efficiency Program Manager

1 month ago

Toronto, Ontario, Canada Independent Electricity System Operator Full time
Program Performance Advisor

The Independent Electricity System Operator (IESO) is seeking a skilled Program Performance Advisor to join our team. As a key member of our Planning, Conservation & Resource Adequacy business unit, you will be responsible for the design, delivery, and continuous improvement of demand side management programs for the IESO, including Save on Energy programs.

Key Responsibilities:
  • Maintain knowledge and awareness of innovation, technological developments, best practices, and market transformation activities in the industry and make recommendations to support the continuous improvement and evolution of demand side management programs.
  • Provide guidance to Analysts and junior staff.
  • Direct the work of vendors to adhere to program requirements.
  • Responsible for analysis to support program design, including program concepts, measures, and behavior, customer and market characteristics, barriers, and opportunities, incentive setting, participation forecasting, cost-effectiveness tests, and business case development.
  • Perform analysis to recommend and establish incentive levels for various energy-saving measures, as well as to establish appropriate budgets for programs.
  • On an ongoing basis, review the effectiveness of existing processes and recommend changes to processes, systems, procedures, and market-facing documents and qualify new opportunities, emerging technologies, and delivery models for inclusion in program design, as necessary.
  • Responsible for program management, including administration and evolution of program rules, participant contracts, calculation spreadsheets, partner contracts, budget management, and related information system content.
  • Manage the development and issuance of RFPs for procurement of external service providers, contribute to evaluation of RFP submissions, and manage the development of contracts with third-party vendors.
  • Lead program launch activities and implementation of program improvements (change management requests) with staff input from other business units across the IESO, including Legal and Procurement.
  • Ensure contract compliance, including review of performance deliverables for payment purposes.
  • Support counterparty negotiations by assisting Management with analysis of counterparty offers and proposals for purposes of extracting fair value for the IESO.
  • Support the maintenance of the IESO's library of prescriptive and quasi-prescriptive conservation measures, and the IESO's library of end-use load profiles.
  • Perform necessary research and analysis to recommend and establish end-use performance targets, as well as recommend technologies to be adopted in demand-side management programs, including technical research for the assumptions used for estimating the energy and demand savings for energy conservation measures and assessing their cost-effectiveness.
  • Develop technical specifications for new energy efficiency and conservation measures, including requirements for eligibility and measurement and verification processes; develop appropriate tools to support program administration, including technical guidelines and spreadsheets.
  • Conduct meaningful and insightful peer review of technical work performed by both internal IESO staff, program delivery partners, and external consultants, including the review and approval of technical work and recommendations.
  • Work with other internal groups to develop application software tools, perform acceptance testing, and identify business requirements for computer hardware.
  • Foster strong relationships with internal and external stakeholders, including other IESO business units, commercial and industrial Save-On-Energy customers, market participants, channel partners, local distribution companies, and industry associations to optimize participation in demand-side initiatives.
  • Provide issues management support, working with commercial and industrial customers and internal stakeholders to bring forward and resolve issues and enhance programs.
  • Develop external communications materials to train, educate, and advise customers and stakeholder groups, including public information sessions, webinars, training material, market notices, program launches, and improvements, etc.
  • Lead internal and external stakeholder sessions and, where applicable, support working group meetings.


Requirements:
  • 4-year university degree in a related discipline.
  • Proficiency in mathematical modeling for energy savings and financial analysis, considering variables such as electricity prices, technology costs, discount rates, building stock, and equipment saturation rates.
  • Proficiency in complex decision-making and problem resolution in new and changing conditions.
  • Experience conducting research to support business cases, including market research reports, data analysis, and program evaluation and measurement.
  • Experience managing or coordinating projects, delivering timely solutions, and ensuring cost-effectiveness, technical accuracy, and market appropriateness.
  • Excellent communication and interpersonal skills to work with various stakeholders, internal departments, external partners, government stakeholders, vendors, and industry experts.
  • Demonstrated ability to work collaboratively with team members, business units, industry partners, and external stakeholders.
  • Experience in relationship management with external contacts, demonstrating a high degree of tact and diplomacy, and actively engaging potential partners and vendors.
  • Demonstrated ability to proactively identify and lead the implementation of program enhancements.


The minimum level of experience for the incumbent to perform at a satisfactory level of proficiency is 6-8 years, including the period of adjustment on the job itself.

Assets:
  • Knowledge of and experience supporting industrial customers is considered a beneficial foundation for the incumbent to advance energy efficiency projects and enable participation in the IESO's Save On Energy and other demand-side initiatives.