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Dispatchers Supervisor

2 months ago


Sherwood Park, Alberta, Canada RITEWAY MOVING & STORAGE Full time
About the Role

We are seeking a highly skilled and experienced Dispatchers Supervisor to join our team at RiteWay Moving & Storage. As a key member of our operations team, you will be responsible for coordinating and supervising the activities of our dispatchers, ensuring the smooth operation of our transportation services.

Key Responsibilities
  • Coordinate Activities: Co-ordinate activities with other work units or departments to ensure seamless communication and efficient operations.
  • Reporting and Analysis: Prepare and submit reports to management, providing insights and recommendations to improve productivity and product quality.
  • Equipment Maintenance: Ensure the smooth operation of computer equipment and machinery, arranging for maintenance and repair work as needed.
  • Staff Training and Development: Train workers in duties and policies, and arrange training for staff to enhance their skills and knowledge.
  • Work Scheduling and Coordination: Co-ordinate, assign, and review work to ensure efficient use of resources and meet deadlines.
  • Materials and Supplies: Requisition or order materials, equipment, and supplies as needed to support operations.
  • Operational Logistics: Plan, organize, and oversee the operational logistics of the organization, ensuring compliance with company policies and procedures.
Requirements
  • Leadership and Supervision: Supervise a team of 11-15 people, including shippers and receivers, transportation route and crew schedulers.
  • Computer and Technology Skills: Proficient in MS Excel, MS Word, and MS Windows.
  • Security and Safety: Must undergo a criminal record check, be bondable, and have a clean driving record.
  • Transportation and Travel: Willing to travel, with vehicle supplied by employer, and travel expenses paid by employer.
  • Work Conditions and Physical Capabilities: Ability to work in a fast-paced environment, under pressure, with tight deadlines, and handle heavy loads.
  • Weight Handling: Ability to lift more than 45 kg (100 lbs).
  • Personal Suitability: Accurate, client-focused, efficient interpersonal skills, excellent oral and written communication, flexibility, initiative, judgement, organized, reliable, and a team player.
Education and Experience
  • Education: No degree, certificate, or diploma required.
  • Experience: 1 year to less than 2 years of experience in a related field.
Green Job

This role involves duties and responsibilities that lead to positive environmental outcomes.

Other Benefits
  • Free Parking: Free parking available on site.
  • Team Building Opportunities: Opportunities for team building and professional development.