Operations Supervisor

3 weeks ago

Toronto, Ontario, Canada LFC-ZMF Operations Ltd. Full time
About LFC-ZMF Operations Ltd.

We are a leading company in the food service industry, dedicated to providing exceptional dining experiences to our customers. As an Operations Supervisor with LFC-ZMF Operations Ltd., you will play a crucial role in ensuring the smooth operation of our restaurants and food service facilities.

Key Responsibilities:
  • Requisition and Inventory Management: Oversee the procurement of materials, equipment, and supplies to ensure efficient inventory management and minimize waste.
  • Team Coordination: Collaborate with other departments to coordinate activities, resolve issues, and ensure seamless operations.
  • Customer Service: Provide exceptional customer service by consulting with clients after sales, resolving product and service-related problems, and ensuring that food and service meet quality control standards.
  • Training and Development: Conduct training sessions to enhance the skills of our team members and ensure they are equipped to provide excellent service.
  • Performance Management: Conduct performance reviews to evaluate team members' performance and provide constructive feedback for improvement.
  • Issue Resolution: Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
  • Record Keeping: Maintain accurate inspection records and complete inspection reports to ensure compliance with regulatory requirements.
Requirements:
  • Education: College or CEGEP diploma in a related field.
  • Experience: At least 5 years of experience in a supervisory role in the food service industry.
  • Language: Fluency in English.
  • Computer Skills: Proficient in MS Excel, MS Outlook, MS PowerPoint, MS Word, and database software.
  • Transportation: Valid driver's license and reliable transportation.
Benefits:
  • Competitive Salary: A competitive salary package that reflects your experience and qualifications.
  • Benefits Package: A comprehensive benefits package, including dental, health care, paramedical services coverage, and vision care benefits.
  • Financial Incentives: Mileage paid and gasoline paid.
  • Other Benefits: Free parking available and travel insurance.
Support for Diversity and Inclusion:
  • Accessibility Training: Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
  • Recruitment Policies: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
  • Cross-Cultural Training: Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
  • Youth Support: Offers on-the-job training tailored to youth and provides awareness training to employees to create a welcoming work environment for youth.
  • Veterans Support: Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace.
  • Indigenous Support: Offers mentorship, coaching, and/or networking opportunities for Indigenous workers and provides cultural competency training and/or awareness training to all employees.
  • Mature Workers Support: Applies hiring policies that discourage age discrimination and provides workspace accommodations to meet the physical needs of mature workers.
  • Visible Minorities Support: Applies hiring policies that discourage discrimination against members of visible minorities and offers mentorship programs that pair members of visible minorities with experienced employees.

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