Hospitality Service Representative

2 weeks ago


Delta, British Columbia, Canada Chettinad Dosa Palace Full time

The Chettinad Dosa Palace is seeking a skilled Wine and Food Server Specialist to join its team. As a key member of our staff, you will be responsible for delivering exceptional customer service while ensuring that every guest has a memorable dining experience.

Job Description
  • We are looking for a highly motivated individual with excellent communication skills to provide top-notch service to our guests.

You will be the first point of contact for customers, greeting them warmly and presenting menus in a professional manner. Your task will be to make recommendations and answer questions about food and beverages, ensuring that every guest feels welcome and satisfied with their choice.

Responsibilities
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings.
  • Describe and advise on wine selection to enhance the dining experience.
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages.
  • Order and maintain inventory of wines and wine glassware to ensure seamless service.
  • Perform sensory evaluation of wines to provide expert recommendations.
  • Serve food and beverages with attention to detail and precision.
  • Take orders and relay to kitchen and bar staff to ensure prompt delivery.
  • Provide exceptional customer service to create a positive dining experience.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 40 hours per week
  • Duration: Permanent

We estimate the salary range for this position to be between $25,000 and $35,000 per annum, depending on qualifications and experience.



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