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Retail Store Supervisor

2 months ago

Toronto, Ontario, Canada COSMETICS WAREHOUSE OUTLET INC Full time
Job Summary

Cosmetics Warehouse Outlet Inc. is seeking a highly skilled and experienced Retail Store Supervisor to lead our sales team and ensure exceptional customer service. As a key member of our management team, you will be responsible for supervising staff, managing sales floor operations, and driving business results.

Key Responsibilities
  • Staff Supervision: Supervise and train sales staff to ensure they are providing excellent customer service and meeting sales targets.
  • Sales Floor Operations: Manage the sales floor, including merchandise display, inventory management, and visual merchandising.
  • Customer Service: Ensure that customers receive exceptional service, including responding to customer inquiries and resolving any issues that may arise.
  • Inventory Management: Manage inventory levels, including ordering merchandise and maintaining accurate stock levels.
  • Reporting and Analysis: Prepare and analyze sales reports to identify trends and areas for improvement.
  • Team Leadership: Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail management role.
  • Language: English.
  • Work Hours: 30 to 40 hours per week.
Working Conditions
  • Work Environment: Fast-paced retail environment.
  • Physical Demands: Ability to stand for extended periods, walk, and lift heavy loads.
  • Visual Requirements: Ability to distinguish between colors.
Personal Qualities
  • Accuracy: Accurate and detail-oriented.
  • Client Focus: Excellent customer service skills.
  • Efficient Interpersonal Skills: Ability to work effectively with staff and customers.
  • Flexibility: Ability to adapt to changing situations and priorities.
  • Organized: Ability to prioritize tasks and manage multiple responsibilities.
  • Reliability: Dependable and reliable.
  • Team Player: Ability to work collaboratively with others.