PetSmart Store Manager

12 hours ago


Charlottetown, Prince Edward Island, Canada PetSmart Store Support Group, Inc. Full time
Job Summary

PetSmart Store Leader is responsible for leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within the store.

Main Responsibilities
  • Employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
  • Built an open-door culture by engaging and listening to associates. Responsible for leveraging Voice of Associate tool to listen to and respond to associate feedback.
  • Accountable for creating and posting schedules for the entire store after receiving input from Experience and Process Leader.
  • Facilitates associate experience and supports associate development, including associate reviews, recognition, team activities, labor management, training, onboarding, mentoring, and succession planning.
  • Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
  • Cascades information to associates and adjusts team priorities to meet goals and commitments.
  • Ensures continued alignment and responds effectively to a changing environment.
  • Addresses and administers associate complaints and grievances.
  • Recognizes and celebrates associates driving overall associate engagement.
  • Accountable to ensuring all associate reviews are delivered on time.
About Life at PetSmart

We're more than just a company obsessed with pets; we're obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together.

Benefits that Benefit You
  • Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur, or fins.
  • Enjoy true rewards (plus lots of warm, fuzzy feelings) Check out some of our awesome offerings:
    • - Paid bi-weekly.
    • - Health benefits: medical, dental, vision.
    • - 401k.
    • - Tuition assistance.
    • - Associate discounts and perks.
    • - Paid time off for full-time associates.
    • - Career pathing.
    • - Development opportunities.
Qualifications
  • 4-6 years of retail leadership or experience in a customer-focused environment.
  • Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
  • Proficiency in computer applications.
  • Strong written and verbal communication skills.
  • Ability to react under pressure and maintain composure.
  • Strong organizational skills and attention to detail.
Estimated Salary

$65,000 - $80,000 per year.



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