Operations Leadership Role: Director of Production

3 weeks ago


Old Toronto, Canada World Education Services Full time
Job Description:

We are seeking a highly experienced Director of Production to lead our production operations at World Education Services. The ideal candidate will have a proven track record in managing high-volume, high-impact business environments.

This role is responsible for driving operational transformation, business impact, and innovation across core functions, including academic document authentication, credential evaluation, content proofing, and customer experience optimization.

The successful candidate will have a strong focus on data-driven decision-making, with expertise in forecasting, capacity planning, and resource optimization. They will also be able to travel as needed (~10-15%) for in-person collaboration and project oversight.

Responsibilities:
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