Strategic Operations Director

6 days ago


Fort St John, Canada The Salvation Army in Canada Full time
About The Salvation Army

Mission Statement: We exist to share the love of Jesus Christ, meet human needs and be a transforming influence in our communities.

Vision Statement: We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

We have four core values:

  • Hope: We give hope through the power of the gospel of Jesus Christ.
  • Service: We reach out to support others without discrimination.
  • Dignity: We respect and value each other, recognizing everyone's worth.
  • Stewardship: We responsibly manage the resources entrusted to us.
About the Position

The Strategic Operations Director will provide leadership by directing all business and program-related matters for large ministry units, including finance, property, legal, government funding, information technology, and employee relations. They will participate in strategic planning, direct and oversee the annual budgeting process, and ensure compliance with applicable legislation.

  • Key Responsibilities:
    • Participate in strategic planning for the ministry unit, securing necessary approvals from the DMMC.
    • Direct and oversee the annual budgeting process for the ministry unit.
    • Direct and oversee family services and thrift store operations in Dawson Creek.
    • Facilitate implementation of Territorial standards and best practices, reflecting the economic, service, and business environment.
    • Ensure all property is inspected and maintained in compliance with applicable legislation.
    • Oversee or directly manage effective employee/labour relations practices.
    • Determine how client care is delivered, anticipating new services/programs, and strive for continuous improvement.
    • Participate in union negotiations as the senior local manager.
    • Initiate, maintain, and promote positive working relationships/partnerships and communications with funders and community stakeholders.
    • Analyze statistical and financial reports for strategic planning and reporting to the DMMC.
    • Ensure a spiritual dynamic to all programming.
    • Serve actively as the lead member of the management team for the Gateway of Hope and oversee the management team function and meeting schedules.
    • Give oversight to all community ministries programs, ensuring ministry objectives are consistently accomplished.
    • Develop strategies and recommendations for staff and volunteer development, handling recruitment, orientation, performance management, and terminations.
    • Develop, recommend, implement, and enforce policies and procedures for Community Ministries programs.
    • Evaluate the coordination of annual fundraising efforts (Red Shield Appeal, Christmas Kettle Campaign, and Thrift Store).
    • Provide visibility for The Salvation Army within the community through service club participation, media relations, public relations, etc.
    • May be directly responsible for chaplaincy service.
    • Monitor and ensure consistency in case management systems and practices.
    • Establish and maintain a Community Council, recruiting members, setting agendas, taking minutes, and following up on actions arising from meetings.
    • May provide direct client care and/or intake services as needed.
Responsibilities of Human Resources

The incumbent is responsible for:

  • Hiring, orientating, training, evaluating, recognizing, disciplining, and terminating employees in concert with Territorial standards.
  • Submits and acts on incident reports; deals with complaints.
  • Directly supervises 7-8 full-time employees, part-time employees, and/or volunteers.
  • Processes timesheets for direct reports.
Qualifications and Education Requirements

The ideal candidate should have:

  • A completed undergraduate university degree, preferably B.A., B.Sc., or B.Sc.N.
  • A diploma/certificate in Human Relations or Human Sciences in addition to a bachelor's degree (considered as a strong asset).
  • A minimum of five years of prior related experience, including supervisory and budget management experience in a not-for-profit social services environment.
Preferred Skills and Qualifications

The successful candidate should possess:

  • Attention to detail, problem-solving, and analytical skills.
  • Attentive listening, empathy to staff, clients, and volunteers.
  • Strong skills in MSOffice 365 (Excel, TEAMS, Word, PPT).
  • Proficiency in strategic planning, program development, and evaluation.
  • Successful track record of funding application/negotiation, program administration financial development.
  • Operational and service management skills to deliver quality care and service.
  • Excellent communication skills (verbal/written) to relate easily to a diverse team of staff and clients.
  • Managerial leadership skills to lead effective change management, organizational development, and staff engagement.
  • Sound management skills including setting direction, managing performance, assessing capability.
Benefits and Compensation

This role offers a competitive salary range of $78,446 to $117,667, based on market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.


  • Strategic Director

    1 month ago


    Fort St. John, Canada The Salvation Army Full time

    Job DescriptionThe Salvation Army is seeking an experienced Executive Director – C to provide leadership across large ministry units. This role involves directing all business and program-related matters, including finance, property, legal, government funding, information technology, and employee relations.Education and QualificationsA completed...


  • St. Albert, Alberta, Canada Pekarsky & Co. Full time

    We are seeking a seasoned Strategic Operations Director to join our team at Pekarsky & Co. in Canada.As a key member of our leadership team, the Strategic Operations Director will play a pivotal role in strengthening our operational infrastructure and driving business growth. This executive will be responsible for developing and refining scalable processes...


  • Fort Erie, Ontario, Canada beBee Professionals Full time $75,000 - $110,000

    OverviewWe are seeking an experienced Strategic Operations Director to oversee the daily operations of our organization in Fort Erie, Canada. This role is responsible for driving profitability and ensuring high levels of customer satisfaction.


  • Fort McMurray, Canada Mayjorad Pharmaceuticals Inc. Full time

    Mayjorad Pharmaceuticals Inc. is seeking a highly skilled Director of Strategic Operations to lead our organizational initiatives.We are offering an estimated salary of $120,000 - $160,000 per year, depending on experience and qualifications.About the Role:The Director of Strategic Operations will be responsible for allocating resources, establishing...


  • Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time

    The Strategic Operations Director position at Synergy Pharmaplus Ltd. is a key role in driving the company's success.With a strong focus on organizational efficiency and effectiveness, this individual will be responsible for allocating resources, establishing objectives, and representing the organization in various functions.This strategic leader will...


  • Fort McMurray, Canada SYNERGY PHARMAPLUS LTD. Full time

    Job SummaryWe are seeking a highly skilled Strategic Operations Director to join our team at SYNERGY PHARMAPLUS LTD.About the RoleThis is a key leadership position that will be responsible for overseeing the operational aspects of the organization. The ideal candidate will have a proven track record in strategic planning, team management, and budgeting.The...


  • St. Catharines, Ontario, Canada Continental Design & Building Inc. Full time

    About Continental Design & Building Inc.We are seeking a highly skilled and experienced Strategic Operations Director to join our team. As a key member of our leadership, you will play a crucial role in shaping the direction and growth of our organization.Job DescriptionThe Strategic Operations Director will be responsible for overseeing the overall strategy...


  • St. Thomas, Ontario, Canada Pizza Pizza Full time

    About UsPizza Pizza is a dynamic company seeking an experienced operations manager to lead our team.Job DescriptionWe are looking for a Strategic Operations Director to oversee the implementation of organizational policies and programs. This role involves allocating resources, authorizing department establishment, coordinating work, establishing objectives,...


  • Fort McMurray, Canada Government of Canada - Western Full time

    Job SummaryWe are seeking an experienced Strategic Finance and Operations Director to join our team at the Government of Canada - Western. This is a key leadership role that requires a strong understanding of financial management, operations, and strategic planning.The successful candidate will have a proven track record in allocating resources, establishing...


  • St. John's, Newfoundland and Labrador, Canada ShortFinancial - iA Private Wealth Full time

    Job Summary:We are seeking a highly skilled Strategic Operations Director to join our team at ShortFinancial - iA Private Wealth. The ideal candidate will have experience in a financial services advisory firm, with a proven track record of overseeing day-to-day operations, human resource management, and process development.About the Role:This is an exciting...


  • Fort McMurray, Canada Mayjorad Pharmaceuticals Inc. Full time

    Job Description: As a Strategic Operational Director at Mayjorad Pharmaceuticals Inc., you will play a pivotal role in driving the organization's success. Your key responsibilities will include allocating resources to implement organizational policies and programs, establishing objectives, and representing the company in negotiations and official...


  • St. John's, Newfoundland and Labrador, Canada Dexterra Full time

    At Dexterra, we empower our clients to shine through exceptional customer experiences.We bring the right teams together with the right skills to turn challenges into moments of ingenuity and solve complex problems.As a Strategic Operations Director, you will lead custodial services and oversee a team of staff, reporting directly to the District Manager.Your...


  • Fort St. John, Canada Papa Johns Full time

    About the RolePapa Johns is seeking a highly skilled Strategic Operations Manager to join our team.Job SummaryThe successful candidate will be responsible for planning and controlling budget and expenditures, establishing and implementing policies and procedures, hiring, training, directing, and motivating staff, overseeing data analysis, preparing reports,...


  • Fort St. John, Canada Mama Panda Full time

    Job Summary:Mama Panda is seeking an experienced Restaurant Operations Director to lead our daily operations, staff, and finances in a fast-paced retail environment.


  • Fort St. John, Canada FSJ Mattress World Ltd. Full time

    We are seeking an experienced and dynamic Retail Operations Director to join our team at FSJ Mattress World Ltd.Job OverviewThe Retail Operations Director will be responsible for overseeing the day-to-day operations of our retail stores, ensuring excellent customer service, and driving sales growth. This is a critical role that requires strong leadership...


  • Fort Mackay, Canada Fort McKay First Nation Full time

    Fort McKay First Nation is seeking a visionary Executive Director, Infrastructure to lead its Infrastructure Division in strategic priorities and long-term vision. Reporting directly to the CEO, this permanent full-time salaried position offers an attractive salary of approximately $120,000-$150,000 per annum based on 75 hours bi-weekly, depending on...


  • Fort St. John, Canada Tim Hortons Full time

    Job DescriptionWe are seeking a highly skilled and experienced Restaurant Operations Director to join our team at Tim Hortons. In this role, you will be responsible for overseeing the daily operations of our restaurant, ensuring that we maintain high standards of quality, service, and cleanliness.

  • Operations Director

    4 weeks ago


    Fort St. John, Canada FSJ Mattress World Ltd. Full time

    FSJ Mattress World Ltd. is currently seeking an experienced Operations Director to join our team.About the RoleThe successful candidate will be responsible for managing staff and assigning duties, studying market research and trends to determine consumer demand, potential sales volumes and the effect of competitors' operations on sales, determining...

  • Operations Director

    4 weeks ago


    Fort St. John, Canada The Brick Warehouse Full time

    The Brick Warehouse is seeking an experienced Operations Director to oversee the daily operations of our stores.This is a full-time position requiring 40 hours of work per week. The ideal candidate will have at least 2 years of experience in a similar role and possess strong leadership skills.Job Description:Direct and control daily store operations,...

  • Operations Director

    4 weeks ago


    Fort St. John, Canada The Brick Warehouse Full time

    Job DescriptionAs an Operations Director at The Brick Warehouse, you will be responsible for directing and controlling daily store operations. Your key objective is to ensure that all aspects of the store run smoothly and efficiently.Key Responsibilities:Direct and control daily operations to achieve sales goals and company objectives.Evaluate daily...