Customer Service Representative

20 hours ago

St John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

We're seeking a skilled Customer Service Representative to join our team in handling auto claims. As a key member of our team, you'll be responsible for responding to calls from insureds, providing updates on existing claims, and ensuring exceptional customer service.

Key Responsibilities:

  • Respond to calls from insureds to open auto claims and provide updates on existing claims.
  • Answer calls in a professional manner to take care of our insureds.
  • Handle emergency situations in a courteous and respectful manner.
  • Recommend our business partners to our clients.
  • Document incoming requests in accordance with established standards and procedures.
  • Consult, interpret, verify, correct, and update various documents and data.

Requirements:

  • Bachelor's degree or insurance training or equivalent training or experience.
  • At least 6 months experience in a call center environment.
  • Bilingualism is required.
  • Passionate about customer service.
  • Comfortable with computer systems.
  • No Canadian work experience required, but must be eligible to work in Canada.

What We Offer:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.

We are an equal opportunity employer. At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

  • Customer Service Representative

    3 days ago

    St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Job Summary: As a Fixed Term Customer Service Representative at 09 Irving Oil Limited, you will be the primary point of contact for all customers, ensuring their concerns are addressed in a timely and professional manner.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries, and resolving issues in a fair and efficient...

  • Customer Service Representative

    3 days ago

    St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Job Summary: As a Fixed Term Customer Service Representative at 09 Irving Oil Limited, you will be the primary point of contact for all customers, ensuring their concerns are addressed in a timely and professional manner.Key Responsibilities:Provide exceptional customer service, responding to customer inquiries, and resolving issues in a fair and efficient...

  • Customer Service Representative

    1 week ago

    St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Job Summary: As a Fixed Term Customer Service Representative at 09 Irving Oil Limited, you will be the primary point of contact for all customers, ensuring their concerns are addressed promptly and efficiently. Your goal will be to provide exceptional customer service, handling account maintenance, billing inquiries, and product ordering.Key...

  • Customer Service Representative

    7 days ago

    St. John's, Newfoundland and Labrador, Canada 09 Irving Oil Limited Full time

    Job Summary: As a Fixed Term Customer Service Representative at 09 Irving Oil Limited, you will be the primary point of contact for all customers, ensuring their concerns are addressed promptly and efficiently. Your goal will be to provide exceptional customer service, handling account maintenance, billing inquiries, and product ordering.Key...

  • Customer Service Representative

    5 days ago

    St. John's, Newfoundland and Labrador, Canada Newfoundland Canvas Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Newfoundland Canvas. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective responses to customer...

  • Customer Service Representative

    5 days ago

    St. John's, Newfoundland and Labrador, Canada Newfoundland Canvas Full time

    We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Newfoundland Canvas. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective responses to customer...

  • Customer Service and Sales Representative

    5 days ago

    St. John's, Newfoundland and Labrador, Canada Abstract Management Group Full time

    Customer Service and Sales Representative At Abstract Management Group, we specialize in turning product inquiries into profitable accounts through a consultative approach. This approach has increased our clients' brand popularity and created opportunities for growth and development within our company. We are seeking an entry-level Customer Service and Sales...

  • Customer Service Representative

    17 hours ago

    St. John's, Newfoundland and Labrador, Canada Innovative On Line Marketing Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and supportConduct customer inspections...

  • Customer Service Representative

    20 hours ago

    St. John's, Newfoundland and Labrador, Canada Innovative On Line Marketing Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and supportConduct customer inspections...

  • Customer Service Representative

    5 days ago

    St. John's, Newfoundland and Labrador, Canada Lawton Drugs Full time

    About Lawton DrugsWe are a leading retail pharmacy chain with a commitment to delivering exceptional customer experiences and providing a wide range of products and services to our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End...

  • Customer Service Representative

    4 days ago

    St. John's, Newfoundland and Labrador, Canada Lawton Drugs Full time

    About Lawton DrugsWe are a leading retail pharmacy chain with a commitment to delivering exceptional customer experiences and providing a wide range of products and services to our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End...

  • Customer Service Representative

    7 days ago

    St. John's, Newfoundland and Labrador, Canada Richelieu Hardware Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at our Newfoundland branch. As a key member of our Inside Sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond promptly and respectfully to customer...

  • Customer Service Representative

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Richelieu Hardware Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at our Newfoundland branch. As a key member of our Inside Sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond promptly and respectfully to customer...

  • Customer Service Representative

    4 days ago

    St. John's, Newfoundland and Labrador, Canada Richelieu Hardware Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Newfoundland branch. As a key member of our Inside Sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond promptly and respectfully to customer...

  • Customer Service Representative

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Richelieu Hardware Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Newfoundland branch. As a key member of our Inside Sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond promptly and respectfully to customer...

  • Customer Service Representative

    1 week ago

    St. John's, Newfoundland and Labrador, Canada Rentokil Initial Full time

    About Rentokil InitialRentokil Initial is a leading provider of pest control services to the property management sector. With a strong presence in Canada, we have been an industry leader in pest control since our founding.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Support Services team,...

  • Customer Service Representative

    7 days ago

    St. John's, Newfoundland and Labrador, Canada Rentokil Initial Full time

    About Rentokil InitialRentokil Initial is a leading provider of pest control services to the property management sector. With a strong presence in Canada, we have been an industry leader in pest control since our founding.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our Support Services team,...

  • Customer Service Representative

    4 days ago

    St. John's, Newfoundland and Labrador, Canada Lawton Drugs Full time

    About Lawton DrugsWe are a leading retail pharmacy chain in Canada, committed to providing exceptional customer service and a wide range of health and wellness products.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be...

  • Customer Service Representative

    3 days ago

    St. John's, Newfoundland and Labrador, Canada Lawton Drugs Full time

    About Lawton DrugsWe are a leading retail pharmacy chain in Canada, committed to providing exceptional customer service and a wide range of health and wellness products.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be...

  • Customer Service Representative

    7 hours ago

    St. John's, Newfoundland and Labrador, Canada TD Bank Full time

    Job Title: Contact Center Rep IV, TD Insurance General InsuranceWe are seeking a highly skilled and customer-focused Contact Center Representative IV to join our team at TD Insurance. As a key member of our contact center team, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a...