Claims Specialist
23 hours ago
We're seeking a skilled Claims Specialist to join our Complex Injury Team, handling Accident Benefit files with a strong understanding of legislation and regulations.
Key Responsibilities- Handle a pending of Accident Benefit files while receiving regular intake of Complex and Catastrophic claims
- Analyze and interpret insurance policy wording to determine coverage and assess entitlements
- Communicate with claimants, lawyers, and rehabilitation experts, and report findings
- Instruct Counsel on files in dispute
- Conduct investigations and identify additional information required to clarify and/or justify a claim
- Participate in the dispute process on complex files, attending hearings and conferences
- Represent the company in negotiations and settlements at the License Appeal Tribunal
- Complete regular reporting and liaise with Technical Services to ensure appropriate action and reserving
- Participate in Large Loss Meetings on own files
- Complete coaching initiatives and other duties as assigned
- University degree or relevant training and experience
- At least 5+ years of Accident Benefit claims handling experience
- Handling experience of complex and catastrophic files is an asset
- Knowledge of provincial legislation governing auto insurance, with ancillary legislation and knowledge of the Dispute Resolution Practice Code
- Excellent communication and interpersonal skills, with a can-do attitude and openness to tackle new things
At Intact Financial Corporation, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
We offer a dynamic workplace learning ecosystem, inclusive employee-led networks, and a Community Impact program.
We are an equal opportunity employer and welcome applications from diverse candidates.
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