Food Service Team Lead

4 weeks ago


Bathurst, New Brunswick, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Estimate ingredient and supply requirements for meal preparation and ensure that inventory levels are maintained.
  • Prepare and submit reports on sales, stock, and wastage to inform business decisions.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Flexibility to work a variety of shifts, including evenings and weekends.
Work Environment:

Our fast-paced food service environment requires a high level of energy and enthusiasm. As a Food Service Supervisor, you will be working in a team environment with a focus on providing exceptional customer service and ensuring that our food meets the highest standards of quality.

What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.


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