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Liquor Store Team Lead

2 months ago


Vernon, British Columbia, Canada Squires Four Cold Beer & Wine Store Full time
About the Role

We are seeking a highly organized and detail-oriented Liquor Store Supervisor to join our team at Squires Four Cold Beer & Wine Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, providing guidance and support to ensure excellent customer service.
    • Assign sales workers to duties, ensuring efficient use of resources and optimal sales performance.
  • Sales and Merchandising
    • Sell merchandise to customers, promoting products and services to meet sales targets.
    • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Inventory and Logistics
    • Organize and maintain inventory, ensuring accurate stock levels and efficient stockroom operations.
  • Customer Service
    • Resolve customer complaints and issues in a professional and courteous manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 7 months to less than 1 year of experience in a retail sales environment.
  • Work Setting
    • Experience working in a fast-paced retail environment.
  • Personal Qualities
    • Excellent communication and interpersonal skills.
    • Ability to work in a team environment and provide support to colleagues.
    • Flexibility and adaptability in a dynamic retail environment.
Working Conditions
  • Work Environment
    • Fast-paced retail environment with a focus on excellent customer service.
  • Physical Demands
    • Combination of sitting, standing, and walking throughout the workday.
What We Offer
  • Competitive Compensation
    • Competitive hourly rate and opportunities for advancement.
  • Benefits
    • Access to employee discounts and perks.