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Chief Student Success Officer

1 month ago

Edmonton, Alberta, Canada MacEwan University Full time

MacEwan University is seeking a visionary leader to serve as the next Chief Student Success Officer. Reporting to the Provost and Vice-President, Academic, this key role provides strategic and operational leadership for a diverse range of student support services.

About the Opportunity

This senior leadership position oversees the planning, development, organization, and administration of student support policies and services, ensuring effective communication between student support areas and the broader University.

The successful candidate will lead a team of over 40 staff members in various areas, including Student Wellness Services, the Exam Centre, Student Conduct and Academic Integrity, Access and Disability Resources, and Wellness and Psychological Services.

Key Responsibilities
  • Strategic Planning and Operational Leadership:
  • Provide executive-level oversight, including personnel decisions and budget preparation, for the University's broad range of health, wellness, and accountability initiatives.
  • Lead the development of short-, mid-, and long-term plans to support MacEwan's growth goals.
  • Develop and manage the annual operating budget in consultation with the Provost, addressing emerging issues as needed.
  • Ensure financial viability, risk management, and resource stewardship of the department.
  • Set performance objectives for direct reports, monitor progress, and take appropriate action when needed to support success.
  • Program and Services Leadership:
  • Identify opportunities for program and service enhancements and lead their implementation.
  • Oversee the growth and management of critical student support services, including Access and Disability Resources, Student Conduct, Academic Integrity, and the Exam Centre.
  • Collaborate with senior leaders to align student-focused initiatives with broader university goals.
  • Lead and participate in committees related to Student Support and Accountability.
  • Management and People Leadership:
  • Build and lead a team committed to the University's vision, goals, and priorities.
  • Develop departmental organization and support recruitment, training, and motivation.
  • Manage direct reports by assigning workloads and responding to emerging issues.
  • Mentor and develop staff through supportive performance management.

Required Skills and Qualifications:

  • Relevant graduate credentials and a strong track record of leadership experience managing student services in a post-secondary environment.
  • Visionary, collaborative, respectful, strategic, and decisive leadership style.
  • Energetic and initiative-taking approach to drive projects forward.
  • Analytical and problem-solving skills to evaluate information objectively and pragmatically.

Compensation and Benefits:

The estimated salary range for this position is $120,000 - $150,000 per year, commensurate with experience. In addition to a competitive salary, MacEwan University offers a comprehensive benefits package, including extended health and dental coverage, life insurance, and pension plan.