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Customer Service Representative

2 months ago


Burnaby, British Columbia, Canada CB Canada Full time

About the Role

Sunbelt Rentals is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide professional and efficient service to customers in the rental of construction/industrial equipment and store items
  • Empower customers to make informed decisions about their equipment needs
  • Collaborate with internal teams to resolve customer issues and concerns
  • Stay up-to-date on industry trends and product knowledge to provide expert advice to customers

Requirements

  • Customer service experience in a call center environment or dedicated customer service department
  • Wynne or AS400 experience preferred
  • Equipment rental or construction industry experience preferred

What We Offer

  • A comprehensive training program to ensure your success in the role
  • A competitive benefits package, including health, dental, and vision insurance
  • Opportunities for career growth and advancement within the company

Why Join Us?

Sunbelt Rentals is a leading provider of equipment rental solutions, with a commitment to customer satisfaction and employee development. We value diversity, equity, and inclusion in the workplace and strive to create a culture that is welcoming and inclusive for all employees.

Equal Opportunity Employer

Sunbelt Rentals is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment.