Operations Team Lead

4 weeks ago


Uxbridge, Ontario, Canada KFCTaco BellPizza Hut Full time
Job Overview

We are seeking an Operations Team Lead to oversee our customer service operations. This individual will be responsible for ensuring seamless communication between team members, customers, and management.

Key Responsibilities
  • Manage a team of customer service representatives
  • Develop and implement process improvements to increase efficiency
  • Maintain high-quality customer service standards
Requirements

To succeed in this role, you must have:

  • A secondary (high) school graduation certificate
  • At least 7 months to less than 1 year of experience in a customer-facing role
  • Strong leadership and problem-solving skills
Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, as well as a comprehensive benefits package including health benefits, dental plan, disability benefits, health care plan, paramedical services coverage, and vision care benefits. Additionally, we offer a Deferred Profit Sharing Plan (DPSP).

As a member of our team, you will have the opportunity to work in a dynamic environment with a focus on customer satisfaction. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.



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