Application Support Professional

4 days ago


Mississauga, Ontario, Canada MeridianTech Consulting Inc Full time
About the Role

We are seeking a skilled Application Support Analyst to join our team at MeridianTech Consulting Inc. As an Application Support Analyst, you will play a vital role in ensuring the smooth operation of our computer systems and networks.

Key Responsibilities
  • Report on the performance of computer systems and networks, identifying areas for improvement and implementing solutions.
  • Provide technical support to users experiencing difficulties with computers, utilizing knowledge of user guides, technical manuals, and other documents to resolve issues.
  • Collect, organize, and maintain a problems and solutions log to aid other technical support analysts.
  • Participate in the redesign of applications and software to enhance their functionality and efficiency.
  • Offer business systems, network, and Internet support to users, performing tasks such as Web-server backup and recovery operations.
  • Manage incidents efficiently, ensuring minimal disruption to services.
Support for Diversity and Inclusion
  • Contribute to creating a welcoming work environment by providing awareness training to employees on topics such as disability, newcomer, refugee, youth, veteran, Indigenous people, and mature worker support.
What We Offer
  • A competitive salary range of $65,000 - $85,000 per annum, commensurate with experience.
  • A permanent full-time position with 30-40 hours of work per week.
  • The opportunity to work in a dynamic consulting firm with a diverse range of projects and clients.


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