Café Operations Manager

4 weeks ago


Toronto, Ontario, Canada Mos Mos Coffee Full time
Café Operations Manager

Mos Mos Coffee is seeking a skilled Café Operations Manager to oversee the daily operations of our café. The ideal candidate will have experience in managing staff, planning daily operations, and ensuring excellent customer service.

Key Responsibilities:
  • Monitor staff performance and provide feedback
  • Plan and organize daily operations, including inventory management and cash handling
  • Recruit and train staff to meet the needs of the café
  • Supervise staff and ensure they are following health and safety regulations
  • Negotiate with suppliers for food and other supplies
  • Address customer complaints and provide excellent customer service
Requirements:
  • 2 years of experience in a similar role
  • Safe Food Handling certificate
  • Excellent communication and interpersonal skills
  • Ability to multitask and work under pressure
What We Offer:
  • Bonus and gratuities
  • Learning/training paid by employer
  • Team building opportunities
  • Permanent position with 40 hours per week

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