Café Operations Manager

3 weeks ago


Toronto, Ontario, Canada Mizzica Gelateria & Café LTD Full time

Mizzica Gelateria & Café LTD is seeking a skilled Café Manager to oversee the daily operations of our urban café. The ideal candidate will have a Bachelor's degree and 1-2 years of experience in a similar role.

Key Responsibilities:

  • Supervise and train staff to ensure excellent customer service and high-quality food preparation.
  • Organize and maintain inventory to minimize waste and optimize sales.
  • Address customer complaints and concerns in a professional and timely manner.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and profitability.
  • Develop and implement strategies to improve customer satisfaction and loyalty.

Requirements:

  • Bachelor's degree in a related field.
  • 1-2 years of experience in a similar role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of point-of-sale systems and inventory management software.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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