Insurance Career Advancement Professional

7 hours ago


Laval, Quebec, Canada Covalen Full time

We are seeking a skilled Insurance Career Advancement Professional to join our team at Covalen. As an Insurance Broker, you will play a critical role in ensuring customer satisfaction by meeting their needs and maintaining excellent relationships with internal and external stakeholders.

Key Responsibilities:

  • Process new business and renewals in a timely manner;
  • Ensure customer retention;
  • Perform risk analysis, coverage review and identify changes to be made or defaults on last renewal;
  • Have various insurance documents prepared, verified and forwarded;
  • Prepare last year's and new year's insurance applications;
  • Gather information to update the client;
  • Develop marketing strategies in collaboration with the producer;
  • Provide excellent customer service;
  • Negotiate renewal terms and conditions (endorsements) with insurers;
  • Collect accounts receivable in collaboration with the finance department;
  • Follow up on the recommendations issued by the insurers and inform the producer of any problems;
  • Assist clients with claims and report them to the claims department or the insurer.

Requirements:

  • Valid broker's license (RIBO asset);
  • 3 to 5 years of relevant experience;
  • Excellent customer service skills;
  • Ability to maintain relationships with internal and external stakeholders;
  • Bilingualism required (French and English);
  • Excellent knowledge of MS Office suite;
  • Knowledge of EPIC software is an asset;

Benefits:

  • A competitive salary range of $60,000 - $80,000 per year, depending on experience;
  • A comprehensive benefits package, including health and dental insurance, RRSP matching, and paid time off;
  • Ongoing training and development opportunities to help you advance your career;
  • A dynamic and supportive work environment that values teamwork and professional growth;
  • The opportunity to work with a experienced team of experts and mentors in the aviation industry.

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