Aviation Industry Technical Specialist

2 months ago

Montreal, Quebec, Canada CAMP Full time

Job Summary

The Technical Service Analyst is a key member of the CAMP team, responsible for ensuring the accuracy and quality of aircraft maintenance data. This role requires a strong analytical mindset, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities

  • Manage key initiatives to achieve business unit vision and cohesion
  • Regularly evaluate the efficiency of business processes against business objectives and develop reliable and efficient solutions to fulfill complex customer and business requirements
  • Conduct data analysis and collaborate in the development of business systems and processes in support of core business functions
  • Act as a leader from start to finish with accountability for successful project delivery within the associated area of responsibility
  • Develop new CAMP templates, assemble all pertinent aircraft documents and publications, and associate with OEM maintenance task(s)
  • Audit Technical Publications work product and identify quality escapes
  • Review and audit work performed by CAMP DSS in support of the Technical Publications Group
  • Recommend changes in CAMP policies/standards based on knowledge of OEM practices and other factors
  • Manage clerical work being conducted by CAMP DSS resources to ensure accuracy and quality
  • Ensure all assigned aircraft, engine(s), and appliance manufacturer publication revisions are implemented accurately and completely into CAMP maintenance programs per aircraft model revision standards
  • Download, research, review applicability of, and incorporate Airworthiness Directives and Service Bulletins, etc., for CAMP templates and aircraft
  • Perform quality review of previously implemented revisions for accuracy and completeness
  • Implement global updates/template changes based on manufacturer publication revisions, as necessary
  • Assist with training of Technical Service Analyst(s) and support personnel when necessary

Requirements

  • Bachelor Degree in Business Administration, Engineering, or Information Technology
  • 5+ years of analytical experience, with exposure to the aviation industry required
  • Strong organization and documentation skills
  • Ability to prioritize multiple tasks and function in a fast-paced environment
  • Ability to extract and analyze database information; SQL skills to work with large volumes of data is preferred but not mandatory
  • Strong communication and interpersonal skills to work with a global team
  • Superior attention to detail, critical thinking, and initiative are a must
  • Strong computer skills (i.e., MS Word, Excel, Adobe, Access)
  • Airframe and Power plant license a plus

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The work is performed primarily in an office setting. The noise level in the work environment is moderate.
  • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

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