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Transportation Operations Manager

2 months ago

Prince George, British Columbia, Canada CN Full time
Job Summary

The Transportation Supervisor is a key role within CN's operations, responsible for ensuring the safe and efficient movement of goods across our network. As a front-line supervisor, you will be responsible for managing a team of unionized train crews and overseeing the day-to-day operations within a territory or terminal.

Key Responsibilities
  • Safety and Compliance
    • Attend training programs to learn and understand CN's operating rules and regulations.
    • Coach and train employees on safe work procedures and ensure compliance with governing regulations.
    • Conduct regular safety observations and provide feedback to employees.
    • Investigate accidents and incidents, and take corrective action to prevent future occurrences.
  • Problem Solving and Decision Making
    • Use operational data to identify opportunities to improve asset utilization and service reliability.
    • Oversee crew utilization, track deadheads, and labor costs, and make recommendations to improve operations and cost control.
    • Set recovery plans for service exceptions and manage delays.
  • Planning and Organizing Workload
    • Work with rail traffic control to manage train line-ups and train meets.
    • Manage crew productivity against switching standards and recommend improvements.
    • Keep track of yard status, service commitments, and ensure train connections and departures meet the service plan.
  • General Leadership and Supervision
    • Communicate company goals and policies to employees and ensure a clear understanding of direction and expectations.
    • Conduct investigations and issue discipline as necessary.
    • Develop and sustain employee behaviors through feedback, recognition, and coaching.
Requirements
  • Industrial work experience demonstrating progression of responsibility and complexity in a safety-compliant environment.
  • Experience working with heavy machinery.
  • 4 years of supervisory experience - management or with unionized employees.
  • 3 years of experience on railroad as conductor.
Competencies
  • Knowledge of the business and industry trends.
  • Ability to track metrics and achieve ambitious targets.
  • Effective communication and leadership skills.
  • Ability to make informed and timely decisions.
  • Initiative and ability to empower others to improve performance.