Vice President Sales and Operational Excellence

4 weeks ago

Victoria, British Columbia, Canada Sonova Full time
Job Title: Vice President Sales and Operational Excellence

We are seeking an experienced sales leader to join our organization as Vice President, Sales & Operational Excellence, leading a business where we have a life-changing positive impact on customers.

About the Role:

This role will lead Sales and Operations for the organization, along with the Regional Sales Team and the Operations team, in the development of key initiatives and daily operations. The successful candidate will engage all levels of the organization to ensure program adoption, provide tools, resources, and programs to maximize effectiveness and efficiency within the business, and achieve key targets.

About Us:

Connect Hearing Canada is the largest and leading hearing care provider with a network of clinics across Canada and is one of the strongest brands in the Sonova Group, the leading manufacturer of innovative hearing care solutions. We're passionate about making a difference in the lives of our clients and helping transform their hearing health.

Responsibilities:
  • Designs, implements, and manages sales forecasting, planning, and budgeting processes to the sales organization.
  • Provides leadership to the sales organization and counsel to the Managing Director in implementing objectives that appropriately reflect Connect Hearing's business goals.
  • Invests in growing leaders up through the organization with strategic planning, financial management, operational oversight, and leadership.
  • Responsible for timely and equitable assignment of sales and clinic operations targets.
  • Fosters an organization of continuous process improvement by partnering with senior leadership to identify opportunities for sales process improvement and facilitating successful implementation of new programs.
  • Responsible for optimal deployment of sales personnel, making recommendations for changing roles, coverage models, or team configurations to maximize productivity.
  • Works with senior leadership to define performance measurements and performance management programs, aligning reporting, training, and incentive programs with these performance priorities.
  • Ensures sales reporting and other internal intelligence is provided to the sales organization and further developed as needed.
  • Initiates, implements, and monitors improvement activities aimed at reducing costs, increasing accuracy, and efficiency, and both internal and external customer satisfaction.
Requirements:
  • Bachelor's degree in Business, Finance, or related field (required).
  • MBA, preferred.
  • Retail healthcare industry experience preferred.
  • Patient Management System experience preferred.
What We Offer:

We offer a competitive remuneration package, global opportunities, and ongoing professional development while promoting a safe and healthy workplace.

Relocation package available if ideal candidate does not currently reside in Victoria.

Competitive salary: $120,000-170,000 with additional variable compensation.

Executive benefits package from day 1, future growth opportunities as part of a leading global organization, ongoing professional development.

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