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Retail Store Supervisor

2 months ago

Port McNeill, Canada PC 13 Retail Ltd dba Port McNeill Petro Canada Full time
Job Title: Retail Store Supervisor

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at PC 13 Retail Ltd dba Port McNeill Petro Canada. As a Retail Store Supervisor, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and coordinate the activities of sales staff, ensuring they meet sales targets and provide exceptional customer service.
  • Manage inventory, including ordering merchandise and maintaining accurate stock levels.
  • Authorize returns and resolve customer complaints in a timely and professional manner.
  • Establish and maintain work schedules, ensuring adequate staffing levels during peak periods.
  • Prepare sales reports, analyzing sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory, ensuring accurate stock levels and efficient storage.
  • Supervise and coordinate activities of workers, ensuring they meet performance expectations.
  • Manage cash handling, ensuring accurate transactions and maintaining a secure environment.
Requirements:
  • 3-4 years of experience in retail management or a related field.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong analytical and problem-solving skills, with the ability to analyze sales data and make informed business decisions.
  • Ability to work in a fast-paced environment, with tight deadlines and high pressure.
  • Manual dexterity and ability to lift heavy loads, with a combination of sitting, standing, and walking.
  • Ability to distinguish between colors and maintain attention to detail.
  • Standing for extended periods and bending, crouching, and kneeling.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

If you are a motivated and experienced retail professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].