Hotel Operations Manager

1 week ago


Revelstoke, Canada Ramada Revelstoke Full time
Job Title:

Hotel Operations Manager

About the Role:

We are seeking a highly skilled Hotel Operations Manager to join our team at Ramada Revelstoke. The successful candidate will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences and maintaining high standards of service.

Responsibilities:
  • Manage and coordinate activities of housekeeping supervisors and crews to ensure efficient room cleaning and maintenance.
  • Inspect assigned areas to ensure compliance with safety standards and departmental policies.
  • Supervise staff to achieve high levels of performance and customer satisfaction.
  • Coordinating maintenance and repair services to minimize downtime and optimize hotel efficiency.
  • Conduct performance evaluations and appraisals to identify areas for improvement and development.
  • Maintain inventory of supplies, equipment, and uniforms to prevent stockouts and overstocking.
  • Supervise in-house laundry services to ensure timely and hygienic laundry processing.
  • Schedule and assign duties of housekeeping staff to meet peak demand periods.
  • Ensure adherence to local health and sanitation regulations to maintain a safe and healthy environment.
  • Respond promptly to guest complaints to resolve issues and maintain a positive reputation.
Requirements:
  • 2 years of experience in hotel operations or management.
  • Strong leadership and communication skills to motivate and guide staff.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.
  • Attention to detail to maintain high standards of quality and service.
What We Offer:
  • A competitive salary of $55,000 - $65,000 per year, based on experience.
  • A comprehensive benefits package, including dental and healthcare plans.
  • Opportunities for professional growth and development in a dynamic industry.
  • A collaborative and supportive work environment.
Apply Now:

If you are a motivated and experienced hotel operations professional, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us.



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