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Senior Manager of Operational Risk and Control
2 months ago
Aviva Canada is seeking a highly skilled Senior Manager of Operational Risk and Control to join our Personal Insurance Operational Risk & Controls function. As a key member of our team, you will play a critical role in identifying, assessing, and managing operational risks across our $3.7B Personal Insurance business.
Key Responsibilities- Collaborate with Personal Insurance leadership to develop and manage an effective risk tolerance framework for operational risks.
- Ensure the Manufacturing team has a holistic view of its control environment and partner with key stakeholders to build and implement remediation plans for red controls.
- Provide the team with insight into operational risks through qualitative and quantitative methodologies.
- Support the AVP in executing on the Risk & Controls function mandate: implementing and embedding risk and controls frameworks across Personal Insurance.
- Contribute to the development and implementation of procedures and processes within the team to ensure Operational Risk & Controls Management (ORCM) and risk management framework is adopted and maintained in a pragmatic and consistent basis.
- Monitor risk and control status by regularly reviewing controls and assessing inherent and residual risk.
- Conduct checks to ensure risks are within risk tolerance and obtain evidence of this for internal and external stakeholders.
- Provide support to ensure operational risk reporting meets the requirements of the Executive Committee, Personal Insurance Committee (PIC), Enterprise Risk Management Committee (ERMC), and Operational Risk and Control Committee (ORCC).
- Partner with the business to create action plans to remediate red controls and monitor progress on control remediation.
- Provide professional support and coordination of risk management activities through collaboration with second-line risk and governance teams and Internal Audit.
- Provide insights on performance of the business by providing regular risk-related KPIs and insights.
- Support the business in developing robust key risk indicators (KRIs) to track Personal Insurance risk profile.
- Review and test all controls within the Personal Insurance team function to ensure they remain fit for purpose and document test cases and test results.
- 3 or more years of experience in the property/casualty insurance industry with progressively professional experience preferably in the area of risk management.
- Familiarity with OSFI guideline E-21 and other operational risk management standards is required.
- Prior auditing experience or experience in designing or assessing the effectiveness of processes, systems, and controls with the ability to identify key business risks.
- An understanding of business processes and operations, and insurance principles and practices is required.
- Ability and desire to inspire change in a complex and innovative environment.
- Solid relationship building and collaboration skills.
- Aptitude in project management or similar organizational skills.
- Diploma or degree in business, economics, finance, or other related field or equivalent experience.
- ORM certification, CIP, FCIP, CRM designation or equivalent designation is beneficial.
- A graduate degree (e.g. MBA) will be considered an asset.
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Exceptional Career Development opportunities.
- We'll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees' physical and mental health.
- Hybrid flexible work model.
