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IT Support Specialist

1 week ago


Mississauga, Ontario, Canada ABL Employment Full time
About the Role

We are seeking a skilled IT Support person to join our client's team. As an IT Support Specialist, you will provide advanced technical support, troubleshoot complex IT issues, and oversee the maintenance and optimization of IT systems.

Key Responsibilities
  • Technical Support: Provide technical support for hardware, software, and network issues to end-users of varying expertise.
  • Troubleshooting: Troubleshoot and resolve technical problems, managing support requests and escalating when needed.
  • System Optimization: Monitor and optimize IT systems for performance and security.
  • Hardware Management: Help with system installations, software imaging, and deployment of IT equipment.
  • Asset Management: Track IT assets and manage software licenses to ensure compliance with internal policies.
Requirements
  • Qualifications: A relevant post-secondary diploma or completion of IT-related coursework.
  • Experience: Minimum 3 years of experience in a hands-on IT support role, supporting desktop and laptop users.
  • Technical Knowledge: Strong technical knowledge of PC hardware/software and experience with system installations.
  • Operating Systems: Experience with modern operating systems (Windows 10/11) and office productivity tools.
  • Communication Skills: Excellent communication skills and the ability to work both independently and as part of a team.
Compensation Package

The company offers a strong compensation package, benefits, and onsite parking. The estimated annual salary for this role is $65,000 - $85,000, depending on location and experience.