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Food Service Team Lead

2 months ago

Edmonton, Alberta, Canada Tim Hortons (4818 Kingsway Mall) Full time
{"h2": "Job Summary", "p": "We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons (4818 Kingsway Mall). As a key member of our operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality in our food service operations.

Responsibilities:
","ul": [{"li": "Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation."}, {"li": "Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment."}, {"li": "Estimate ingredient and supply requirements for meal preparation and ensure timely ordering and inventory management."}, {"li": "Hire and manage food service staff, including scheduling, performance evaluations, and disciplinary actions."}, {"li": "Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions."}, {"li": "Prepare and submit reports on sales, customer feedback, and staff performance."}, {"li": "Establish work schedules and ensure adequate staffing levels to meet customer demand."}, {"li": "Collaborate with other departments to ensure seamless operations and excellent customer service."}, {"li": "Address customer complaints and concerns in a professional and courteous manner."}], "h2": "Requirements", "p": "To be successful in this role, you will need:
","ul": [{"li": "1-2 years of experience in food service management or a related field."}, {"li": "Excellent leadership and communication skills, with the ability to motivate and train staff."}, {"li": "Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines."}, {"li": "Ability to work in a fast-paced environment and adapt to changing circumstances."}, {"li": "High school diploma or equivalent required; post-secondary education in a related field an asset."}], "h2": "What We Offer", "p": "As a Food Service Supervisor at Tim Hortons (4818 Kingsway Mall), you will enjoy:
","ul": [{"li": "Competitive salary and benefits package."}, {"li": "Opportunities for career advancement and professional growth."}, {"li": "A dynamic and supportive work environment."}, {"li": "Recognition and rewards for outstanding performance."}], "h2": "Language", "p": "English is the primary language of communication in this role."}