Barber Shop Team Lead

17 hours ago

Fort McMurray, Canada YMM Barber shop Full time
Job Summary

We are seeking a highly skilled and experienced Barber Shop Manager to join our team at YMM Barber shop.

Key Responsibilities
  • Leadership and Management
    • Establish and implement policies and procedures for staff to ensure efficient and effective operations.
    • Plan and control budget and inventory to maintain a high level of customer satisfaction.
    • Hire, train, and supervise staff to ensure they have the necessary skills and knowledge to provide excellent customer service.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner.
    • Ensure that all customers receive a high level of service and are satisfied with their experience.
  • Operations Management
    • Plan, organize, direct, control, and evaluate daily operations to ensure they are running smoothly and efficiently.
    • Work closely with other departments to ensure that all aspects of the business are running smoothly.
  • Other Responsibilities
    • Work a 35-hour week, with the possibility of additional hours during peak periods.
    • Work in a fast-paced environment with a high level of customer interaction.
    • Be able to work independently and as part of a team.
Requirements
  • Secondary (high) school graduation certificate.
  • 2 years to less than 3 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Ability to work independently and as part of a team.
Working Conditions
  • Work Term: Permanent.
  • Work Language: English.

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