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Barber Shop Operations Manager

2 months ago

Fort McMurray, Canada YMM Barber shop Full time
Job Summary

We are seeking a highly skilled and experienced Barber Shop Manager to join our team at YMM Barber shop. The successful candidate will be responsible for overseeing the daily operations of the shop, ensuring excellent customer service, and leading a team of stylists to achieve exceptional results.

Key Responsibilities
  • Leadership and Team Management: Hire, train, and supervise a team of barbers and stylists to ensure high-quality services and excellent customer satisfaction.
  • Operations and Administration: Plan and control budgets, inventory, and daily operations to maintain a smooth and efficient workflow.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive experience for all clients.
  • Staff Development: Provide ongoing training and support to staff members to enhance their skills and knowledge, promoting a culture of excellence and continuous improvement.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role, with a strong background in customer service and team management.
  • Language: Fluency in English.
  • Work Hours: 35 hours per week.