Customs Operations Manager

4 weeks ago


Windsor, Ontario, Canada Delmar International Full time

Job Summary:

We are seeking a highly skilled Customs Manager to join our team at Delmar International. As a key member of our brokerage team, you will be responsible for managing customs processes, ensuring efficient delivery of services, and driving business growth.

Key Responsibilities:


• Manage and develop customs processes, service platforms, and productivity output to meet company goals and targets.


• Address client queries, maintain positive relationships with clients and government authorities, and ensure excellent customer service.


• Collaborate with the Director of Customs Services to drive business growth and improve customs services.


• Develop and implement strategies to improve customs procedures, tariffs, and regulatory requirements.

Requirements:


• Minimum of 5-8 years of experience in customs brokerage at a supervisory or management level.


• College Diploma in International Transportation & Customs or related field is preferred.


• Strong business acumen, knowledge of customs procedures, tariffs, regulatory requirements, profit & loss management, accounting, and CSA.


• CCS, CTCS, LCB designations are preferred.


• Experience in CargoWise One system or related brokerage systems is considered an asset.


• Proficiency in Microsoft Office 365.

What We Offer:


• Cultural diversity and equal opportunity employer.


• Competitive compensation.


• Comprehensive Benefits package, including fitness reimbursement program(s).


• Education Reimbursement Program.


• Balance between work and home life.


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