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Sales Representative

1 month ago

Halifax, Nova Scotia, Canada ECS Electrical Cable Supply Ltd. Full time
Sales Representative Opportunity at ECS Electrical Cable Supply Ltd.

ECS Electrical Cable Supply Ltd. is a leading distributor of electrical wire and cable products and solutions in Canada. With a strong presence in the Canadian market and a global hub in the Dubai Free Zone, ECS is committed to delivering exceptional service to its customers.

As a Sales Representative at ECS, you will play a key role in supporting the sales team and ensuring seamless operations. Your responsibilities will include responding to customer inquiries, resolving issues, and providing necessary assistance. You will also assist with the preparation of quotes, processing of purchase orders, and managing transfers.

Administrative Duties:

  • Organize and sort paperwork to maintain a tidy and efficient work environment.
  • Prepare documents and materials necessary for sales activities.
  • Handle various administrative tasks related to office operations, ensuring smooth workflow.
  • Manage incoming calls, directing them to the appropriate personnel, and respond to customer inquiries promptly.
  • Monitor and control backorders, enter Stock Transfer Requests, and conduct daily reviews of sales orders.
  • Coordinate and execute sales and branch mailings.
  • Prepare and submit invoice reports for corporate review.
  • Review and address inventory discrepancies within established approval limits.
  • Assist with receiving vendor products, ensuring accuracy and efficiency.
  • Add freight charges to sales orders as required.
  • Perform other tasks as assigned by the Branch Manager.

Required Qualifications and Experience:

  • Proven experience in a sales support or customer service role, with a strong understanding of sales processes and procedures.
  • Exceptional interpersonal skills, with a demonstrated ability to build and maintain strong customer relationships.
  • Strong problem-solving skills, particularly in a sales context, with the ability to address and resolve customer issues effectively.
  • Proficiency in Microsoft Excel and MS Office Suite, with a solid ability to manage data and documentation accurately.
  • Keen attention to detail, ensuring precision in processing orders and managing inventory.
  • Excellent organizational skills, with the ability to prioritize tasks, manage time efficiently, and meet critical deadlines.
  • Strong verbal and written communication skills, capable of conveying information clearly and professionally.
  • A proactive and adaptable mindset, with a strong willingness to learn, grow, and contribute to the success of the team.

What ECS Offers:

  • Competitive pay structure with the added benefit of a rewarding commission plan.