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Disability Case Manager
2 months ago
About the Role
We are seeking a skilled Disability Case Manager to join our team at Alight. As a Disability Case Manager, you will play a critical role in assisting employees who are off work or at risk of being off work due to health reasons.
Key Responsibilities
- Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes.
- Develop and document an understanding of the situation and the factors supporting as well as inhibiting a successful return to work for the employee.
- Provide interventions such as more in-depth assessments, medical management interventions, initiation and coordination of occupational and/or psychological interventions, utilization of specialized resources or consultations, etc.
- Determine an appropriate return-to-work goal with the employee and the employer, provide active support for the return-to-work planning process between the employee and their supervisor and intervene when necessary.
- Communicate proactively with the employer's HR representative regarding any case management issues that may influence the workplace and return-to-work planning.
- Manage the transition to LTD and provide medical and summary case management information to the LTD insurer to ensure a seamless transition.
- Attend Case Management and Disability Management department team meetings.
- Other projects and tasks as assigned.
Requirements
- The ideal candidate has a minimum 5 years of Disability Case Management experience (STD, LTD, RTW) or equivalent combination of experience and specialized education.
- University degree in a related field. Additional coursework in occupational health, rehabilitation, legislation related to disability management, helping relationship skills, mediation, human resource management, disability insurance, psychological and workplace factors in disability would be an asset.
- Strong interpersonal and helping skills along with superior assessment and problem-solving skills.
- French/English language skills are an asset.
- Demonstrated ability to manage complex tasks under tight deadlines is a core competency to be successful in the role.
What We Offer
We offer a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization. We are committed to diversity, equity, and inclusion and celebrate differences. We believe in fostering an environment where everyone feels valued, respected, and supported.
Flexible Working
We consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and 'Top 100 Company for Remote Jobs' 5 years in a row.
