Restaurant Operations Manager

2 weeks ago


Whitby, Canada Lone Star Texas Grill Full time

**Overview of Lone Star Texas Grill**

We are a dynamic restaurant company that offers a fun and rewarding work environment for our staff. Our team is passionate about delivering exceptional customer experiences, and we're seeking a talented leader to help us achieve our goals.

Salary

The estimated annual salary for this position is between $60,000 - $80,000, depending on experience.

Job Description

As a Restaurant Operations Manager at Lone Star Texas Grill, you will be responsible for overseeing all aspects of the daily operations of the restaurant. This includes working closely with the regional director to manage profit and loss statements, providing leadership and coaching to staff members, and ensuring a safe and rewarding work environment for all.

Responsibilities

  • Oversee all aspects of the daily operations of the restaurant, including managing staff schedules, inventory, and supplies.
  • Work with the regional director to develop and implement strategies to improve profitability and customer satisfaction.
  • Provide leadership and coaching to staff members to ensure they have the skills and knowledge needed to deliver exceptional customer experiences.
  • Conduct regular performance evaluations and provide feedback to staff members to help them grow and develop in their roles.
  • Manage employee relations, including resolving conflicts and addressing any issues that may arise.
  • Develop and implement training programs to ensure staff members have the skills and knowledge needed to deliver exceptional customer experiences.
  • Maintain a clean and safe working environment, including adhering to health and safety regulations.

Requirements

  • Previous supervisory experience in the hospitality industry, preferably in a restaurant setting.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with staff members, customers, and external partners.
  • Able to remain physically active and busy throughout the shift, with the ability to lift items up to 30lbs.
  • Smart Serve certification, or willingness to obtain.
  • Standard First Aid and Food Handlers certification, or willingness to obtain.


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