Dining Establishment Operations Manager
1 week ago
We are seeking an experienced Dining Establishment Operations Manager to join our team at Gong cha. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service establishment.
Job SummaryThe successful candidate will have a proven track record in managing front-of-house and back-of-house staff, with a strong focus on customer satisfaction, quality control, and staff development.
Key Responsibilities- Staff Management: Supervise and coordinate activities of food service staff, including training, scheduling, and performance evaluation.
- Customer Service: Ensure that customers receive high-quality service, addressing any complaints or concerns in a timely and professional manner.
- Inventory Management: Maintain accurate records of stock levels, supplies, and equipment, ensuring efficient ordering and inventory management.
- Quality Control: Monitor and maintain high standards of food quality, presentation, and hygiene, adhering to health and safety regulations.
- Marketing: Develop and implement effective marketing strategies to promote our brand and increase sales.
- Education: Secondary (high) school graduation certificate is required.
- Experience: A minimum of 1 year to less than 2 years of experience in a similar role is necessary.
- Skills: Strong leadership skills, ability to multitask, and excellent communication and problem-solving skills are essential.
As a Dining Establishment Operations Manager at Gong cha, you can expect a competitive salary of $45,000 - $55,000 per annum, depending on your experience and qualifications. Additionally, you will enjoy a range of benefits, including:
- A fast-paced and dynamic work environment.
- Ongoing training and development opportunities.
- A comprehensive employee benefits package.
- The opportunity to work with a reputable and growing company.
This role is based in [location], and you will be expected to work a standard 40-hour week, with occasional overtime as required.
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