Chief Technology Operations Officer

3 weeks ago


Montreal, Quebec, Canada Intact Financial Corporation Full time

We're seeking a skilled leader to manage our data center and IT operations. The ideal candidate will have a strong background in IT and data center operations, with experience managing multiple teams in a fast-paced environment.

Key Responsibilities:

  • Lead the data center program, ensuring alignment with business needs and IT infrastructure strategy.
  • Oversee the day-to-day operations of three teams, ensuring they meet company goals and objectives.
  • Develop and maintain project plans, set deadlines, estimate resource requirements, and allocate talent.
  • Lead technical teams responsible for installing, managing, and supporting data center and server room equipment.
  • Ensure data centers are optimized, energy-efficient, and highly available.
  • Lead disaster recovery practice, evolving the program to support IT infrastructure strategy.
  • Manage 24/7 IT Operations Center, ensuring effective and efficient monitoring, triage, and resolution of events.
  • Manage human resources for team members, including recruitment, performance management, training, coaching, and talent development.
  • Contribute to budget creation and management, ensuring financial metrics are met.

Requirements:

  • Bachelor's degree in computer science, IT, or related field.
  • Proven experience in data center operations, IT operations, or similar leadership role.
  • Excellent knowledge of technical management, information analysis, and computer hardware/software systems.
  • Experience with cloud technologies and hybrid cloud environments.
  • Strong understanding of human resource management principles.
  • Experience with budget and business operations management.


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